min read

Fynn.io's Top Dog of the Month: Otto Khamphouy - Manager of Customer Success and Implementations

This month, we're thrilled to announce that our Top Dog Award for August goes to our rockstar Manager of Customer Success and Implementations, Otto Khamphouy!

Fynn is Active Intelligence

Let’s book a demo

Otto is Fynn’s Manager of Customer Success and Implementations. Otto has been with Fynn for a few short months but he has already started making his mark!

Through his professionalism and attentiveness, he’s demonstrated a keen ability to connect with our customers. When contacted for support, Otto approaches each item with urgency and monitors to resolution. His ability to foster these strong relationships in such a short time is a testament to his focus on Customer Success!

Otto is also committed to continuous improvement. He is always on the lookout for the most efficient process in order to streamline workflows and enhance productivity. His ideas for change will lead to clear improvements in overall service delivery.

In his short time here, Otto has proven himself to be a great asset to the team. His work ethic and genuine care for both customers and colleagues make him truly deserving of this recognition as Fynn’s Top Dog! We are excited to see what more he will accomplish as he continues to grow with Fynn.

To learn more about Fynn.io’s team and how we can help you transform your community operations, contact sales@fynn.io. You can also stay up to date by following us on LinkedIn and tuning into our blog for more articles on the latest research, ideas, and team members impacting our industry.

The bar chart illustrates how ESG goals are addressed by Fynn, operators, and others (clinicians, insurance, etc.). The distribution is as follows: First bar: 90% by Fynn, 10% by Operators Second bar: 50% by Fynn, 50% by Operators Third bar: 20% by Fynn, 80% by Operators Fourth bar: 33.3% by Fynn, 33.3% by Operators, 33.3% by Others

5 Ways To Build ESG Into Your Strategic Planning – Part 5: Building Holistic Care Collaboration

Improving employee satisfaction in senior living is key. Use technology to streamline tasks and reward performance, ensure fair labor standards and DE&I, and provide training and incentives. Fynn enhances retention, efficiency, and recognition through gamified task management and intelligent scheduling.

5 Ways To Build ESG Into Your Strategic Planning – Part 3: Fostering Safe And Inclusive Environments That Are People-And-Planet-Friendly

Eco-friendly environments boost health and finances, with Harvard finding 61-101% higher cognitive scores in green buildings. LEED certification and social inclusion are key ESG initiatives. Employee wellness programs enhance workplace safety and satisfaction.

Fynn.io's Top Dog of the Month: Otto Khamphouy - Manager of Customer Success and Implementations

This month, we're thrilled to announce that our Top Dog Award for August goes to our rockstar Manager of Customer Success and Implementations, Otto Khamphouy!